Before furniture covers the evidence
Take wide photos of every room while floors and walls are still visible. Include the ceiling, windows, built-ins, doors, wardrobes, air conditioners, fans, ovens, cooktops, dishwashers, balconies, garages, gardens, and storage cages. If the rental is furnished, record the condition of the furniture before you use it.
This is not about being difficult. It is about creating a neutral baseline. If a mark, chip, stain, or crack was already there, the first 48 hours are usually the clearest time to show it.
Test what can be tested safely
Switch on lights, fans, exhausts, heating, cooling, taps, hot water, stove elements, oven, rangehood, dishwasher, garage doors, locks, windows, and blinds. Note what does not work or looks unsafe. Do not attempt electrical work or repairs yourself; simply record and report what you find.
NSW guidance says visible hazards such as loose wiring or damaged electrical outlets should be noted on the condition report. If something appears urgent or unsafe, report it promptly in writing rather than waiting for the routine inspection.
Match photos to written comments
A photo is stronger when the written condition report names the same issue. If you photograph a cracked tile, add a comment such as "Laundry - cracked tile in front of trough". If you photograph a missing remote, list the missing remote in the key and inclusions section.
When the property manager reads your notes, they should be able to find the matching photo quickly. That is also useful if the matter later goes to a tenancy authority or tribunal.
Capture the boring details
The boring details often become expensive details. Photograph keys, remotes, access cards, meter readings where relevant, appliance serial plates, included furniture, smoke alarm locations, flyscreens, outdoor taps, bins, and parking areas.
Queensland's RTA advises meter readings be recorded in entry and exit reports. Even outside Queensland, meter and key records can reduce confusion at handover.
Sources checked
Reviewed 2026-06-26 against official Australian tenancy authority guidance. This article is general information, not legal advice.