Record visible hazards at entry
NSW condition report guidance specifically mentions visible electrical hazards such as loose or damaged outlet sockets, loose wiring, or sparking power points. Photograph visible issues without touching them and note them in the condition report.
Also record smoke alarm locations, visible alarms, safety switch information if listed, and any obvious missing or damaged safety items.
Report urgent issues in writing
For issues that appear urgent or unsafe, send a written repair request as soon as possible. Include the room, item, what you observed, and photos if safe. Keep the message and any response.
Avoid vague reports like "electricity is weird". Use observable facts: "Bedroom 2 power point is loose from wall and sparks when switch is used."
Keep access and repair records
Safety repairs often involve trades and access. Keep notices, appointment times, who attended, what was done, and whether the issue appears resolved. If you receive a compliance report or service note, store it with the entry report.
If the issue remains, send a same-day follow-up with updated photos or notes.
Do not over-document at personal risk
Do not open electrical panels, climb ladders, remove alarms, touch damaged wiring, or create test conditions for a video. A safe written description is better than risky evidence.
Good evidence is only useful if it is gathered safely.
Sources
Article written 2026-06-26